Delivery and Return Policy for Digital Online Courses
Effective Date: 29th September 2024
Thank you for choosing LearnifyDigital.com for your online learning needs! This Delivery and Return Policy outlines the terms and conditions for accessing digital courses and requesting refunds for purchases made on our platform, https://learnifydigital.com.
Delivery of Digital Courses
Instant Access Upon Purchase
Once your payment is successfully processed, you will receive immediate access to the digital course(s) through your registered account on LearnifyDigital.com. You will also receive a confirmation email with details of your purchase and access instructions.
Course Availability
Our digital courses are available online 24/7. Once purchased, you can access the course content anytime, anywhere, provided you have a stable internet connection.
Access Duration
Depending on the course plan or subscription purchased, you will have access to the course materials for the duration specified in the product description. Access may be for a fixed period (e.g., 1 year) or lifetime access, based on the specific course.
Refund and Return Policy
At LearnifyDigital.com, we strive to ensure customer satisfaction. However, due to the nature of digital products, we follow a specific refund policy for online courses.
Eligibility for Refunds
Refunds are applicable only under the following conditions:
- You face technical issues that prevent you from accessing the course content, and the issue cannot be resolved within 7 days.
- You mistakenly purchased the wrong course and notify us within 48 hours of the purchase.
- The course content is significantly different from what was described on the product page.
Non-Refundable Situations
- Refunds will not be provided for courses that have been completed or if more than 20% of the course content has been accessed.
- Change of mind or lack of interest in the course after purchase will not be considered for refunds.
- Discounts or promotions cannot be retroactively applied to previous purchases.
Refund Request Process
To request a refund, please send an email to our support team at sevaan@learnifydigital.com with the following details:
- Your name
- Order ID
- Reason for refund request
- Description of the issue (if applicable)
Our support team will review your request and respond within 7 business days. If approved, the refund will be processed within 10 business days, and the amount will be credited back to the original payment method.
Partial Refunds
In some cases, where only a portion of the course has been accessed, partial refunds may be considered at our discretion.
Course Updates
From time to time, LearnifyDigital.com may update or modify course materials to ensure they remain current and accurate. You will have access to any updates or new versions of the course at no additional cost during your access period.
Contact Information
For any questions or concerns regarding our Delivery and Return Policy, feel free to contact us at:
Email: sevaan@learnifydigital.com
Phone: +44 7470591157
Address: 46 Stuart Road, Richmond, TW10 7QR, United Kingdom
Website: https://learnifydigital.com
Note: By purchasing a course on LearnifyDigital.com, you agree to this Delivery and Return Policy.